Globalization is creating a rapidly growing International market. Organizations must respond to this and strengthen their international position. If you want to do business outside your country, perhaps even outside Europe, we can be of great service to you. If you are an organization outside the Netherlands and want to explore your opportunities in the Low Countries, Provite is your partner.
Knowledge of the international B2B market
We have extensive experience in international business development. Our international consultants speak the language, know the culture and know how to behave in the various target markets. Naturally, we also take into account the practical issues (travel times, time differences, etc.) involved in international business development.
If, in addition to our support, you need more help with your commercial international routes, we can provide this together with our qualified partners.
Visiting appointments with potential foreign customers
Our international business development goes beyond discovering opportunities, producing reports or mapping target markets. You actually get appointments in your calendar with Decision Makers at prospects who are interesting to you and who want to hear your story, your proposition. A paved road to international success!
Naturally, you will also get your own permanent consultant or team of consultants with extensive experience in international B2B telemarketing. He / she acts / acts as an extension of your organization, to the outside world as your colleague(s). This requires intensive cooperation, good preparation, extensive training and lots of feedback.
EVERY PROJECT IS AN OPPORTUNITY TO LEARN AND SOLVE PROBLEMS AND CHALLENGES.
Marcus Leurs | Operations Manager
Conditions and investment
We very much like to work for clients where we have a good feeling and where we think we can also be successful. Do we think that an organization, a product/service or a target group does not suit us as well (or we cannot match a suitable marketeer), we will report this as well. There are bound to be parties or methods that can be found that are a better fit then.
We must be realistic: telephone outreach is a method with very, very many benefits, but is a relatively expensive method. But is the average customer value of a prospective customer € 10,000 or more on an annual basis, one of the most effective methods. Of course, this again depends on the Customer Lifetime Value, because if a customer remains a customer for an average of 7 years, the average customer value may again be lower. But we have developed a handy tool to calculate and assess this. We always enter into discussion with a potential client and on that basis we work out a proposal.
Pilot period
For our International B2B telemarketing activities, we are looking for clients who - if the results are good - are also in it for the longer term. Of course a cooperation has to be tested first, so we always start with a pilot period of six months. Of course, an acquisition trajectory needs some time to come to fruition. Within that pilot period we will do everything we can to optimize the results together with you. Within the six months, there is always an escape after three months if the results -even though we turn all the knobs- do not meet the set KPIs.
After those six months, we will discuss continuation. In principle, this will then be for an indefinite period with a notice period of one or two months. The latter depends on the number of hours per month.
Projects
In some cases, we also do fixed-term projects. To make the start-up costs profitable, there must be some volume.
Collaborative form
Each client always gets a fixed dedicated team consisting of at least 2 Sr. Business Developers. This ensures that knowledge is safeguarded internally, ensures healthy competitiveness and that they can spar together. One of them serves as Project Lead. They are supported by the two floor coaches, the trainer, Quality Management, data and project support and the Operations Manager.
To generate enough room for spread and callbacks / nurturing, a trajectory is a minimum of 85 hours per month. These are hours that the business developers are actually working on the project. Taking a break in between is in principle not possible and certainly not recommended due to planning and callback follow-up.
Reports, Monitoring and Dashboard
All our positive calls (leads, appointments, offers, etc.) are listened to by QM and sent to you if approved. The coaches also listen to random calls. We are currently testing an AI tool for this purpose.
We can listen to conversations with you, however, we do not make them available for downloads etc. Each client will have their own dashboard in which the progress of the process and pipeline can be viewed. In addition, everyone gets access to various reports. Periodically a progress meeting is scheduled with the business developers.
APIs
We work with Steam's software, which is a call center package. For Social Selling, we work with a special LinkedIn outreach tool. For website visitor recognition, we work with SalesFeed.
All this tooling can be linked to each other or to your CRM through APIs. This also requires effort on the part of our client.
Investment
Start-up & Onboarding € 1.750 one-off
Brainstorm session, set up and develop workflow, proposition session and outreach document.
Project session, set up project, build and upload data, set up number recognition, set up fulfillment, set up/synchronize calendars. Basic address file. Set up dashboard and reports.
Business Development € 57 - € 67 per hour *.
*Depending on the number of hours per month
Sales Feed € 150 per month
Turn your website visitors into leads
Project management € 550 per month
Quality management, coaching and directing business developers, assessing and optimizing results. Progress and listening sessions.
Conditions
We work on an effort basis, not a result basis.
All our fees are exclusive of 21% VAT. Invoicing is done as follows: Preparation in advance. Thereafter billing per month. Invoicing is based on actual hours worked. The payment term of our invoices is 14 days.
All our quotations, agreements deliveries and transactions are subject to our General Terms and Conditions.
NCNP / Shared risk / Commission base
We never work on a commission basis (pay per sale). So you really don't need to approach us for that. Not even if you think your product/service is an exception or if you think you are giving a huge reward.
We do occasionally make an exception to be (partially) rewarded per appointment/lead.
But that is only in markets where we feel comfortable, where our expertise lies. There are also a number of conditions regarding pilot, volume, etc.
THE FIRST STEP TO NEW BUSINESS
Is a conversation. Online or on location. You talk about what you want to achieve, your target audiences, your wonderful product and/or service. We put our more than 45 years of experience against it and discuss a strategy. After all, B2B Telemarketing as part of lead generation offers unprecedented opportunities. Let's discover it together!
Want to know more? Contact Tom +31 70 3134444.
